This policy explains how Mensara Software LLC (“we”, “us”) handles information in PingKing (“the app”) and on this website, mensarasoftware.com. It is written to match what the app actually does. If you find a discrepancy, the behavior described here is what’s intended, and any gap is a bug worth reporting.
Information stored on your device
The app saves the following locally, and only locally:
- Ping session results: the address tested, timestamp, how many requests were sent and answered, and latency figures.
- Speed test results: timestamp, download and upload speeds, latency, jitter, the serving data center location, and the network provider name reported by the speed test server.
- Groups you create: the details you enter, such as tail number, aircraft, route, connection, and provider, and which results you filed under them.
- Notice acknowledgements: whether you’ve seen the app’s first-run disclosures.
This information is stored using iOS Data Protection, which encrypts it at rest and makes it unreadable while your device is locked. It is excluded from iCloud and computer backups. It is never transmitted to us or to any third party.
On-device encryption depends on your device having a passcode set. Without one, iOS cannot provide meaningful at-rest protection for any app’s data.
Information sent off your device
Ping tests connect only to the address you enter. The app does not report that address, or the results, to anyone.
Speed tests transfer randomly generated data with a server we operate on Cloudflare’s network. This is not a third-party speed test service; it exists solely to serve this app.
That server receives your IP address, because every internet connection reveals the address of the party making it. It uses that address to return your approximate location and network provider name, which the app displays alongside your results. The server is not configured to log or retain requests, so no record of your tests is kept on our side.
Cloudflare hosts that server and processes the traffic as our infrastructure provider, under its own privacy policy.
The data transferred during a speed test is random bytes with no meaning. It exists only to occupy bandwidth so the transfer rate can be measured. Nothing from your device is included in it.
The app makes no other network requests.
Aircraft registry
The app includes a copy of the FAA’s public aircraft registration database so tail numbers can be checked without a connection. These lookups happen entirely on your device. Nothing about what you look up is transmitted anywhere.
What we do not do
- We do not log or retain speed test requests on our server.
- We do not use analytics, crash reporting, or advertising SDKs.
- We do not track you across other apps or websites.
- We do not require or offer an account.
- We do not sell, share, or disclose personal information. The app sends us none, and anything you email us is used only to reply.
Your control over stored information
You can permanently erase everything the app has stored at any time, from About & Privacy → Erase all stored data. Deleting the app also removes all of its stored data.
Because the speed test server does not log requests, there is no record of your activity held on our side to access, correct, or delete. Requests of that kind under the GDPR, the CCPA, or similar laws can be satisfied through the in-app erasure control, which removes everything the app has stored. If you have emailed us and want that correspondence deleted, ask and we will delete it.
When you contact us
If you email support@mensarasoftware.com, we receive your email address and whatever you choose to include, such as your device model and iOS version. We use it only to answer you and to fix problems you report.
Mail sent to that address is forwarded by Cloudflare Email Routing to a mailbox hosted by Google, and both process it under their own privacy policies. We keep correspondence only as long as it is useful for handling your request.
This website
mensarasoftware.com is hosted on Cloudflare. Like any web host, Cloudflare receives your IP address and standard request information when you visit, and processes it as our infrastructure provider.
The site itself sets no cookies and includes no analytics, advertising, or tracking. It loads the Inter typeface from Google Fonts, so your browser requests font files from Google, which receives your IP address when it does.
The forthcoming Flight Tracking edition
The planned Flight Tracking edition described on this site will work differently from the released app. To identify an aircraft, it will send the registration you enter to a live flight data service. It will be sold as a subscription through Apple; we never receive your payment details.
These features are not in the released app. Before they ship, we will update this policy, and the privacy details on the App Store, to describe exactly what is sent, to whom, and why.
Children
The app is rated 4+ and contains no content directed at children, no user accounts, and no data collection. It does not knowingly collect information from anyone of any age, because it does not collect information.
Responsible use
PingKing is a diagnostic tool. You are responsible for using it only on networks and equipment you own or have permission to test. Probing systems without authorization may violate acceptable-use policies or computer misuse laws where you are.
Changes to this policy
If the app’s data handling changes, this policy will be updated and the date at the top revised. Material changes will also be reflected in the app’s in-app disclosures.
Contact
Questions about this policy or about PingKing: